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FAQ

Frequently Asked Questions

Yes, we offer nationwide delivery in South Africa with our courier provider The Courier Guy. 

To get delivery rates to your address, please contact us

We are situated in Cape Town, South Africa.

Our Address: 

289 Voortrekker Road, Parow, 7500, Cape Town

Yes, we offer personalised engraving services for small to large orders. 

Check our engraving page for more information

Yes, we offer custom acrylic cut awards and all our trophies, medals, and awards can be custom branded to your event, logo, or artwork.

Checkout our branding page for more information

You can order online on our website or by sending us an email regarding your order and we will send you a quotation for payment.

If you purchase trophies or awards from us the engraved plates added onto the trophies will be charged at a fixed rate of R15 (ex.Vat) per trophy while bringing your own trophies for new engraved plates will be charged from R45 (ex.Vat) per trophy.

Engraving on our glass awards are free. Only pay for engraved plates if you require. 

Depending on the size of the order and stock on hand. Lead times for Trophies and Awards are from 3 – 5 working days. 

Next day pick-up or delivery can be arranged for very small orders if items are in stock and we are not in our busy season. (Sept – Dec)

Please note our lead times are there for quality control as we have to setup engraving and assemble custom orders.

Yes, you may bring in your trophy for a repair and refurbishment. We only quote once we see the condition of the trophy and assess the time it takes to repair.

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